Help & Questions

We’ve answered the most common questions below. If you need further assistance, contact us at [your support email].

When will my order ship?

Orders are processed within 1–3 business days. Once shipped, you’ll receive a confirmation email with tracking information.

Can I cancel or change my order?

Orders can only be canceled or modified within 12 hours of purchase. Once processing begins, changes are no longer guaranteed.

Where do you ship?

We currently ship within the United States. International shipping may be added in the future.

How long does shipping take?

Shipping typically takes 3–7 business days after processing, depending on your location.

What is your return policy?

Returns are accepted within 14 days of delivery for unworn, unwashed items with original tags attached. Sale items are final sale.

Do you offer exchanges?

We offer size exchanges only, subject to availability. If your size is unavailable, a refund will be issued.

Who pays for return shipping?

Customers are responsible for return shipping unless the item arrived damaged or incorrect.

How do I know what size to order?

Please refer to the size guide on each product page. If you’re between sizes, we recommend sizing up for a relaxed fit.

Are your items true to size?

Most items fit true to size unless otherwise stated in the product description.

Are limited drops returnable?

All limited-edition drops are final sale. Once sold out, they will not be restocked.

What payment methods do you accept?

We accept all major credit and debit cards, as well as supported digital payment options at checkout.

How can I reach you?

For any questions or concerns, email us at [your support email]. We aim to respond within 24–48 hours.

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